FAQ
1. Do you accept artists outside of Denmark?
Yes, we do! As of now we do accept artists within Europe!
2. Can I share my space with other artists?
No, unfortunately not unless you are a collective under the same artist name or brand.
3. Do you restrict any types of products to be sold in the store?
Yes, Pippo Market prohibits the selling of stolen or traced art, AI generated content, political material, NSFW content, and reselling existing products that are not designed by the Vendor.
4. Do you have a waitlist?
Yes! If we approve your application, but all spots are full, we will add you to our waitlist and assign you a position. We will contact you by mail, where you will be updated about your position and when a spot opens for you. You have 3 days to confirm and secure your spot after it opens. If we fail to hear from you, your spot will be offered to the next artist on the waitlist.
5. Is fanart allowed?
Fanmade merch is allowed.
6. Does Pippo Market charge a commission fee?
Yes, Pippo Market charges a 20% commission fee on all sales. This commission supports operating costs, including marketing, facility maintenance and staff support to ensure an optimal environment for both artists and customers. It ensures that we can sustain ourselves and grow as a company, since our operations rely not only on Vendor rent but also on sales revenue.
7. Do you offer a discount when renting for longer periods?
Yes! If you choose to rent for more than 3 months, you will receive a 10% discount on rent in subsequent months.
8. Which display fixtures will be available in the store?
Shelves and lighting will be provided, and it is not possible to bring your own. We also offer the option to rent smaller display fixtures such as 7-Tier Acrylic Stands and Metal Display Panels with Hooks.
9. Must I package my products?
We highly recommend that your products are packaged, as every item has to include a barcode label with dimensions 25 x 38 mm.
11. How does labeling of my products work?
Pippo Market offers printing out barcode labels for the Vendor free of charge in the store. The labels must be put on every sales item in order to be registered as a sale on your account in our system (please see our rates for other labeling add-ons on our website).
12. Is there a guideline for displaying and stock?
It depends on the rental option you have chosen. A general rule is that the shelf needs to be full and not look empty. We recommend having different designs and different types of product categories.
Vendors must keep their shelves consistently well stocked. Our team will contact you if your inventory is running low. Each product must have at least 3 units per design, unless it is oversized, high-value, or a unique one-of-a-kind piece. If you are unsure of anything, you are welcome to contact us!
13. I'm not able to set up my spot in person. What are my options?
If you are not able to set it up within the given dates, you have two options:
You are able to ask another person to help you with setting up your display. Please notify us about this by mail. They must bring your acceptance letter for confirmation.
Within 5 business days of receiving your acceptance letter, you must contact us for arranging setup service. Our team requires clear instructions on how to set up your display. Vendors are responsible for all costs related to shipping and return packages. Please note that there is a separate fee for our Labeling Service and Move Out Service (please see our rates on our website).
14. How does payment for my rental spot work?
If you are a new Vendor, you will have to settle a prepayment for your spot within 3 business days after receiving a booking request. The prepayment amount is equal to the rent of your initial rental period.
15. How do I collect my profits?
Pippo Market will send payouts via bank transfer for all Vendors' profit (sales minus commission) in the first following week of the end of a month.